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Japan Airlines

Customer Service Number

Reader experiences
Japan Airlines logo
Japan Airlinesjal.co.jp (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

JAL Information and Reservations

1-800-525-3663
US and CanadaDaily 5 a.m.–6 p.m. Pacific Time
Call Japan AirlinesAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Japan Airlines’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

A little context helps.

Japan Airlines publishes this Information and Reservations line for callers in the United States and Canada. Its international phone directory also lists a separate number for calls from outside those countries.

  1. Check Pacific Time before calling.
  2. Have the booking details available on the airline’s own channel.
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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