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EXISTING BOOKING REFERENCE

British Airways

Flight changes & cancellation contacts

Reader experiences
British Airways logo
British Airwaysbritishairways.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Pre-travel assistance and reservations

1-800-247-9297
USDaily 7 a.m.–1 a.m. Eastern Time (source labels EST)
Call British AirwaysAll contact options
View original source (opens a new tab)Source date

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not British Airways’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

Use Manage My Booking to locate an existing British Airways reservation. If the airline disrupted your flight, read the separate delays and cancellations guidance before choosing an option.

  1. Identify the ticket seller and booking reference.
  2. Check the consequences before accepting a change or cancellation.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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