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COMPANY CONTACT RECORD

British Airways

Customer Service Number

Reader experiences
British Airways logo
British Airwaysbritishairways.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Pre-travel assistance and reservations

1-800-247-9297
USDaily 7 a.m.–1 a.m. Eastern Time (source labels EST)
Call British AirwaysAll contact options
View original source (opens a new tab)Source date

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not British Airways’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

A little context helps.

British Airways lists this line for pre-travel questions and reservations. Its US contact page directs post-travel complaints and claims to an online form instead.

  1. Have the six-character booking reference from your confirmation email ready.
  2. Use the baggage route for delayed or lost bags.
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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