Air Canada
Refund information & contact routes
Air Canada Reservations
1-888-247-2262General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Understand the refund route
The refund route depends on where the ticket was bought. Air Canada directs direct purchases to Trips and agency purchases to the original agency. Eligibility is determined by the fare and circumstances.
- Read the cancellation and refund policy linked here.
- Distinguish ticket refunds from baggage or optional-service claims.
- Track the request with the provider that accepted it.
The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.
Choose the right channel.
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Official contact options
Airline website
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