INDEPENDENT COMPANY CONTACTSOur source standard
REFUND REFERENCE

Scandinavian Airlines

Refund information & contact routes

Reader experiences
Scandinavian Airlines logo
Scandinavian Airlinesflysas.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-221-2350
USMon–Fri 9 a.m.–7 p.m.; Sat–Sun 9 a.m.–5 p.m. Eastern Time

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Scandinavian Airlines’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Understand the refund route

SAS links its cancellation and refund guidance from the booking-management information centre. Refer to that policy before deciding between changing a trip and cancelling it.

  1. Use the cancellation and refund link below.
  2. Keep the cancellation record and refund reference where supplied.
Official refund information (opens a new tab)

The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.

CONTACT OPTIONS

Choose the right channel.

READER EXPERIENCES

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