EXISTING BOOKING REFERENCE
Reader experiencesScandinavian Airlines
Flight changes & cancellation contacts

Scandinavian Airlinesflysas.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER
Reservations and customer service
1-800-221-2350USMon–Fri 9 a.m.–7 p.m.; Sat–Sun 9 a.m.–5 p.m. Eastern Time
View original source (opens a new tab)Source date
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Independent contact reference. Hazel Milepost is not Scandinavian Airlines’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
Changing your plans
SAS’ booking information centre provides separate instructions for changing a trip and cancelling it. Use the option that matches the action you intend to take.
- Open the booking in My trips.
- Review the ticket conditions and displayed outcome before confirming.
CONTACT OPTIONS
Choose the right channel.
reservations
Book a new flight
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
manage
Manage or change a booking
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
cancellation
Cancellation guidance
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
refunds
Refund requests and information
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
help
Official contact options
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
website
Airline website
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
READER EXPERIENCES
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