AIRLINE BOOKING REFERENCE
Reader experiencesQantas Airways
Reservations & booking contacts
Qantas Airwaysqantas.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER
Reservations and customer service
1-800-227-4500US24 hours daily
View original source (opens a new tab)Source date
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Independent contact reference. Hazel Milepost is not Qantas Airways’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
Make the booking details clear
Keep the Qantas booking reference and the fare or reward type after purchase. These determine which cancellation options appear in Manage booking.
- Review the fare rules before you pay.
- Check all passengers and flight segments on the confirmation.
CONTACT OPTIONS
Choose the right channel.
reservations
Book a new flight
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
manage
Manage or change a booking
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
cancellation
Cancellation guidance
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
refunds
Refund requests and information
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
help
Official contact options
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
website
Airline website
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
READER EXPERIENCES
What was your experience?
Read published contributions or leave a first-hand account of your interaction with Qantas Airways.
Loading published reviews…