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EXISTING BOOKING REFERENCE

Qantas Airways

Flight changes & cancellation contacts

Reader experiences
Qantas Airways logo
Qantas Airwaysqantas.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-227-4500
US24 hours daily
Call Qantas AirwaysAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Qantas Airways’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

Qantas warns that cancelling a booking affects all passengers in it. To cancel for only one traveller, first separate that traveller into another booking. Agency bookings should start with the agency.

  1. Check the fare or reward conditions.
  2. Use Manage booking or the original booking provider.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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