Philippine Airlines
Refund information & contact routes
Reservations and customer service
1-800-435-9725General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Understand the refund route
PAL lists ticket refunds among its Manage My Booking functions, with restrictions based on the booking. Agency-issued tickets may need the issuing agency’s assistance rather than the self-service flow.
- Read the current Manage My Booking instructions.
- Check the fare rules and refund amount before confirming.
The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.
Choose the right channel.
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Official contact options
Airline website
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