EXISTING BOOKING REFERENCE
Reader experiencesLufthansa
Flight changes & cancellation contacts
Lufthansalufthansa.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER
Reservations and customer service
1-800-645-3880US
View original source (opens a new tab)Source date
General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Independent contact reference. Hazel Milepost is not Lufthansa’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
Changing your plans
Lufthansa places cancellation and refund actions in the flight details within My bookings. Before confirming, distinguish a voluntary cancellation from a flight the airline changed or cancelled.
- Retrieve the correct trip.
- Read the applicable fare conditions.
CONTACT OPTIONS
Choose the right channel.
reservations
Book a new flight
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
manage
Manage or change a booking
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
cancellation
Cancellation guidance
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
refunds
Refund requests and information
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
help
Official contact options
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
website
Airline website
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-20
READER EXPERIENCES
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