EVA Air
Refund information & contact routes
Reservations and customer service
1-800-695-1188General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Understand the refund route
EVA Air publishes a Refund Application/Inquiry tool separately from Cancel Booking. Its online menu also has a dedicated route for rescheduling and refunds after a disrupted flight.
- Select the route matching your circumstances.
- Keep the application reference to check progress.
The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.
Choose the right channel.
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Official contact options
Airline website
EVA Air flight change tool
Check the EVA Air page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-09-20What was your experience?
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