INDEPENDENT COMPANY CONTACTSOur source standard
EXISTING BOOKING REFERENCE

EVA Air

Flight changes & cancellation contacts

Reader experiences
EVA Air logo
EVA Airevaair.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-695-1188
US24 hours daily; Chinese and English

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not EVA Air’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

EVA Air provides separate links for flight-date changes, cancellation and disruption rebooking. Open the correct tool rather than treating every trip-management action as a refund.

  1. Retrieve the reservation through the official site.
  2. Read the conditions and affected flights before confirming.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

READER EXPERIENCES

What was your experience?

Read published contributions or leave a first-hand account of your interaction with EVA Air.

Loading published reviews…

Write a review of EVA Air

Submissions are checked before publication. This form does not send a complaint to EVA Air.