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hazelmilepost.
EXISTING BOOKING REFERENCE

All Nippon Airways

Flight changes & cancellation contacts

Reader experiences
All Nippon Airways logo
All Nippon Airwaysana.co.jp (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-235-9262
US24 hours daily
Call All Nippon AirwaysAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not All Nippon Airways’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

ANA’s booking guidance describes cases that cannot be cancelled or refunded online, including certain upgraded bookings and requests affecting only part of a travelling party.

  1. Check the official online-eligibility guidance.
  2. For an unsupported booking, use ANA’s contact route or the original agency.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
COMPANY SOCIAL CHANNELS

Only use a social channel for the purposes its provider supports. Never post passwords or payment details.

READER EXPERIENCES

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