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AIRLINE BOOKING REFERENCE

Air New Zealand

Reservations & booking contacts

Reader experiences
Air New Zealand logo
Air New Zealandairnewzealand.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-262-1234
US24 hours daily
Call Air New ZealandAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Air New Zealand’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Make the booking details clear

After an Air New Zealand purchase, keep the e-ticket receipt: it identifies the fare type and ticket number. Those details help explain later change or cancellation options.

  1. Review the itinerary before payment.
  2. Keep the original seller’s confirmation.
Book on the airline website (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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