INDEPENDENT COMPANY CONTACTSOur source standard
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COMPANY CONTACT RECORD

Air New Zealand

Customer Service Number

Reader experiences
Air New Zealand logo
Air New Zealandairnewzealand.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-800-262-1234
US24 hours daily
Call Air New ZealandAll contact options
View original source (opens a new tab)Source date

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Air New Zealand’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

A little context helps.

Air New Zealand distinguishes the booking reference from the ticket number. Its guidance describes a six-character booking reference ending in H, while an Air New Zealand ticket number starts with 086.

  1. Find the reference on your confirmation or itinerary.
  2. Keep it private when contacting the airline.
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

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