WestJet
Refund information & contact routes
Reservations and customer service
1-888-937-8538General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Understand the refund route
WestJet explains that the result of cancellation can be a Travel Bank credit or an original-payment refund, depending on the fare and route. A credit is not the same as money returned to a card.
- Review the offered return method before confirming.
- Keep the credit details or refund reference.
The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.
Choose the right channel.
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Official contact options
Airline website
What was your experience?
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