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EXISTING BOOKING REFERENCE

Virgin Atlantic

Flight changes & cancellation contacts

Reader experiences
Virgin Atlantic logo
Virgin Atlanticvirginatlantic.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations, customer service and Flying Club

1-800-862-8621
US and Canada24 hours daily
Call Virgin AtlanticAll contact options
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General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Virgin Atlantic’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

Virgin Atlantic’s conditions say itinerary changes depend on the ticket tariff. The airline or authorised agent can explain any applicable charge and difference in fare.

  1. Identify the original booking agent or direct-airline purchase.
  2. Ask for the revised itinerary and total cost before proceeding.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
COMPANY SOCIAL CHANNELS

Only use a social channel for the purposes its provider supports. Never post passwords or payment details.

READER EXPERIENCES

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