INDEPENDENT COMPANY CONTACTSOur source standard
hazelmilepost.
EXISTING BOOKING REFERENCE

SWISS

Flight changes & cancellation contacts

Reader experiences
SWISSswiss.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

US Service Center

1-855-839-4499
US
Call SWISSAll contact options
View original source (opens a new tab)Source date

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not SWISS’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Changing your plans

SWISS explains that online rebooking depends on the ticket and fare. Its guidance distinguishes eligible SWISS-issued tickets, whose numbers start with 724, from cases needing service-centre or agent assistance.

  1. Open the change and cancellation FAQ for the current conditions.
  2. Do not assume that a name change can be made in the online rebooking flow.
Official change and cancellation guidance (opens a new tab)
CONTACT OPTIONS

Choose the right channel.

Reservations & new bookings (opens a new tab)Manage an existing booking (opens a new tab)Changes & cancellation information (opens a new tab)Refund information (opens a new tab)
READER EXPERIENCES

What was your experience?

Read published contributions or leave a first-hand account of your interaction with SWISS.

Loading published reviews…

Write a review of SWISS

Submissions are checked before publication. This form does not send a complaint to SWISS.