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REFUND REFERENCE

Singapore Airlines

Refund information & contact routes

Reader experiences
Singapore Airlines logo
Singapore Airlinessingaporeair.com (opens a new tab)Company website
TOLL-FREECOMPANY-PUBLISHED NUMBER

Reservations and customer service

1-833-727-0118
US24 hours daily

General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.

Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.

Independent contact reference. Hazel Milepost is not Singapore Airlines’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH

Understand the refund route

Singapore Airlines’ cancellation FAQ ties the refundable amount and fees to the fare conditions. The page also explains the separate conditions for flights to or from the United States.

  1. Read the rule for your ticket and purchase channel.
  2. Follow the cancellation steps shown in Manage Booking.
Official refund information (opens a new tab)

The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.

CONTACT OPTIONS

Choose the right channel.

READER EXPERIENCES

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