Delta Air Lines
Refund information & contact routes
General Sales and Services
1-800-221-1212New and existing reservations. For an existing refund request, use the separate refund-status route; baggage enquiries have their own contact.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Understand the refund route
Delta distinguishes requesting a refund from checking its status. The separate status line below is for following up an existing request.
- Use the official refund form for a new request.
- Keep the request reference and check calling hours.
The displayed phone retains its documented purpose. It is not described as a dedicated refunds hotline unless the source identifies it that way. No refund outcome is guaranteed.
Choose the right channel.
Refund status — US
· Monday–Friday 8 am–7 pm Eastern; closed Saturday, Sunday and US holidays
Baggage assistance — US
· Daily 6 am–midnight Eastern
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Airline website
Official contact page
American Express card account support
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1-800-528-4800SkyMiles member assistance
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1-800-323-2323Delta Professional for travel agents
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Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-09-20Delta Vacations packages
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1-800-800-1504Regional and airport contact guidance
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Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-10-12Check an existing refund request
Delta publishes a separate refund-status line. It is for checking a refund already requested; it does not guarantee eligibility or immediate payment.
1-800-847-0578Delta baggage service
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1-800-325-8224Accessible travel assistance
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1-404-209-3434International reservations contacts
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Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-10-22Airport locations and terminal information
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Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-09-24Investor relations contacts
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Open this provider’s page (opens a new tab)Source (opens a new tab) · 2026-09-24What was your experience?
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