Cathay Pacific
Flight changes & cancellation contacts
Reservations and customer service
1-833-933-2244General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Toll-free applies in the listed calling region. Mobile airtime or international charges may apply.
Changing your plans
For an existing Cathay Pacific ticket, first identify who issued it. A direct airline booking and a ticket sold by an agency may have different servicing routes. Use the official management and policy links here to find the current process.
- Locate the original seller, ticket reference and fare conditions.
- Separate a voluntary change from a flight changed by the airline.
- Ask about fare differences, charges and remaining value before confirming an action.
- Save the confirmation of any completed change or cancellation.
Choose the right channel.
Book a new flight
Manage or change a booking
Cancellation guidance
Refund requests and information
Official contact options
Airline website
Only use a social channel for the purposes its provider supports. Never post passwords or payment details.
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